Your Privacy
Matters.

Introduction

This Privacy Policy describes how Stately Leads, LLC, a company registered in Louisiana ("Stately Leads," "we," "us," or "our"), collects, uses, maintains, and discloses information when you visit statelyleads.com, communicate with us, or use services we provide (collectively, the "Services").

By using our Services, you acknowledge the data practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

• Submit a form on our website
• Communicate with us by phone, SMS, email, or chat
• Request information about our Services
• Schedule an appointment
• Become or inquire about becoming a customer
• Otherwise communicate or interact with us

Depending on the interaction, this information may include:

• Name
• Email address
• Telephone number
• Company name
• Business information
• Appointment or scheduling information
• Messages, inquiries, and other information you choose to provide
• Records or transcripts of communications with our automated or human representatives

We may also automatically collect certain technical and usage information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Website interactions and usage information

Phone, SMS, Chat, and Automated Communications

Stately Leads may use automated technologies, including artificial intelligence, to facilitate phone calls, SMS messages, website chat, appointment scheduling, customer service, and other communications.

When you communicate with us through these systems, we may collect and process information contained in the interaction, including your telephone number, messages, call information, chat content, appointment details, and other information you voluntarily provide.

Communications may be processed by third-party service providers that supply telecommunications, messaging, artificial intelligence, scheduling, hosting, or related technology used to provide the Services.

Where required by applicable law, we will obtain consent before recording calls or sending certain automated or marketing communications.

Cookies and Similar Technologies

Our website may use cookies, local storage, tracking pixels, and similar technologies to operate the website, understand how visitors use it, measure performance, and improve our Services.

These technologies may be used to:

• Understand website traffic and usage patterns
• Measure the effectiveness of pages and features
• Diagnose technical problems
• Remember preferences
• Improve the website and our Services

You may configure your browser to refuse cookies or alert you when cookies are being used. Some website functionality may not operate properly if cookies are disabled.

Analytics

We use analytics technologies to understand how visitors interact with our website and to improve its performance and effectiveness.

Analytics information may include pages visited, referral sources, approximate geographic information, device and browser information, and interactions with website features.

Some analytics services may use cookies or similar technologies and may process information on our behalf.

How We Use Information

We may use information we collect to:

• Respond to inquiries and requests
• Provide and operate our Services
• Schedule and manage appointments
• Communicate with prospective and existing customers
• Provide customer service and support
• Operate phone, SMS, chat, and other communication systems
• Improve our website, communications, and Services
• Understand how visitors use our website
• Diagnose technical issues and maintain security
• Prevent fraud, abuse, or unauthorized activity
• Maintain business and transaction records
• Comply with applicable legal obligations
• Protect our rights and the rights of others

We may also use information to communicate with you about Stately Leads products or services when permitted by applicable law.

SMS Communications

If you provide your mobile telephone number and consent to receive SMS communications from Stately Leads, we may send messages related to your inquiry, appointments, services, customer support, or other communications you have requested.

Consent to receive marketing SMS messages is not a condition of purchasing our Services.

Message and data rates may apply. Message frequency may vary.

You may opt out of SMS communications by replying STOP. You may request assistance by replying HELP or contacting us at holler@statelyleads.com.

We do not sell or share SMS opt-in information or consent with third parties for their own marketing purposes.

Email Communications

We do not send newsletters or bulk marketing emails. If you submit an inquiry or otherwise provide us your email address, we may reply by email to follow up on your request — for example, to answer a question, provide information about our Services, or schedule an appointment. These are one-to-one communications related to your inquiry, not marketing campaigns.

If you no longer wish to receive email communications from us, you may reply to any email and let us know, or contact us at holler@statelyleads.com, and we will honor your request.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

Information transmitted through our website is protected using encrypted HTTPS connections where supported.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

If a data breach involving personal information occurs, we will provide notifications as required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining business records, resolving disputes, enforcing agreements, and satisfying legal, accounting, or reporting requirements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

Sharing Your Information

We do not sell or rent personal information.

We may disclose information to service providers that help us operate our business and provide the Services. These may include providers of:

• Website hosting and infrastructure
• Analytics
• Telecommunications and telephone services
• SMS and messaging services
• Artificial intelligence and automated communication technology
• Appointment scheduling and calendar services
• Email services
• Data storage and cloud infrastructure
• Business software and related technology

These providers may process information as necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our agreements or policies
• Protect the rights, property, or safety of Stately Leads, our customers, or others
• Investigate fraud, abuse, security incidents, or other unlawful activity

If Stately Leads is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

Third-Party Websites and Services

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the privacy practices, content, or security of third-party websites or services. Your interactions with those services are governed by their respective privacy policies and terms.

Children's Privacy

Our Services are intended for businesses and adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on where you reside, applicable law may provide you with rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request restriction of certain processing
• Object to certain processing
• Request portability of certain personal information
• Withdraw consent where processing is based on consent

These rights may be subject to exceptions and limitations under applicable law.

To make a privacy request, contact us at holler@statelyleads.com.

We may need to verify your identity before completing certain requests.

California Privacy Rights

California residents may have additional rights regarding their personal information under applicable California privacy laws.

Depending on whether those laws apply to Stately Leads and the information involved, these rights may include the right to request information about personal information collected, disclosed, sold, or shared; request correction or deletion; opt out of certain sales or sharing; and exercise applicable privacy rights without unlawful discrimination.

Stately Leads does not sell personal information for monetary consideration.

California residents may submit privacy requests by contacting holler@statelyleads.com.

International Users

Our Services are operated from the United States.

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where applicable law provides additional privacy rights or requirements, we will process personal information in accordance with those requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will revise the "Last Updated" date at the top of this policy. Material changes may also be communicated through our website or other appropriate means when required by law.

Your continued use of our Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information we maintain about you, please contact us:

Stately Leads, LLC
Louisiana
holler@statelyleads.com